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CrocoSlots Terms and Conditions

Welcome to CrocoSlots. These Terms and Conditions govern your access to and use of our website at https://www.crocoslots.com/, including all services, games, promotions, and features we offer. By registering an account or using any part of our platform, you confirm that you have read, understood, and agreed to be bound by these terms in full. We encourage you to review this document carefully before proceeding. If you do not agree with any part of these terms, please discontinue use of our services immediately.

1. About Us

At CrocoSlots, we operate under the ownership of Metlait SRL, a company incorporated in Costa Rica. Our platform is licensed and regulated by the Tobique Gaming Commission under licence number 0000064. We have been serving players since 2022, providing a secure, fair, and entertaining online gaming environment for customers across Australia, New Zealand, Canada, and Europe. If you need to reach our team, you may contact us at support@crocoslots.com or via our 24/7 live chat service.

2. Eligibility and Account Registration

Our services are available exclusively to individuals who meet the following eligibility requirements:

  • You must be at least 18 years of age, or the legal gambling age in your jurisdiction if higher.
  • You must not reside in or access our platform from any restricted country listed in our policy.
  • You must not already hold an existing account with CrocoSlots.
  • You must provide accurate, truthful, and up-to-date personal information during registration.
  • You must not be acting on behalf of another person or a legal entity.

At CrocoSlots Casino, we reserve the right to request identity verification documents at any time to confirm your eligibility. Failure to provide such documents within a reasonable timeframe may result in account suspension or termination. We take responsible gaming seriously and strictly enforce our age verification procedures.

3. Restricted Countries

We do not accept players from the following jurisdictions. If you access our platform from any of these territories, your account may be closed and any balances forfeited:

  • Afghanistan, Belarus, Belgium, Brazil, Bulgaria, China, Cuba, Cyprus, Estonia, Georgia, Gibraltar, Greece, Iran, Iraq, Israel, Japan, Latvia, Libya, Lithuania, Malta, Myanmar, Netherlands, North Korea, Poland, Romania, Russia, Somalia, South Sudan, Syria, Ukraine, United Kingdom, United States, Venezuela, Yemen, and several others including specific Canadian provinces (New Brunswick and Ontario).

Our CrocoSlots platform operates in full compliance with applicable gaming regulations, and we actively block access from restricted territories using technical and administrative measures.

4. Account Security and Responsible Use

You are solely responsible for maintaining the confidentiality of your CrocoSlots Casino login credentials. We strongly advise against sharing your username or password with any third party. If you suspect unauthorised access to your account, please contact us immediately via live chat or email. We will take prompt action to investigate and secure your account.

  • You must not use your account for any fraudulent, unlawful, or abusive activity.
  • You must not attempt to manipulate any game outcomes or exploit software vulnerabilities.
  • You must not create multiple accounts; only one account per person, household, or IP address is permitted.

5. Bonuses, Promotions, and Bonus Codes

We offer a generous Welcome Package of up to €8,000 plus 400 Free Spins across three deposits. Our first deposit bonus offers 150% up to €1,000 plus 100 Free Spins using the CrocoSlots promo code CS1. The second deposit provides 100% up to €3,000 plus 150 Free Spins using code CS2, and the third deposit delivers 50% up to €4,000 plus 150 Free Spins using the CrocoSlots bonus code CS3. A minimum deposit of €20 is required per bonus, and a wagering requirement of 45x applies. The maximum bet while playing with bonus funds is €5.

Please note that our welcome bonuses are not valid for cryptocurrency deposits. We also offer ongoing promotions including our Cashback Hunt — a daily cashback programme that rises from 5% to 20% over seven days, with per-VIP caps ranging from €500 to €5,000. Our VIP Boost reload bonus of 25–50% is available daily using the code BOOST. Additional CrocoSlots bonus codes for existing players may be distributed via email or our promotions page.

5.1 General Bonus Conditions

  • All bonuses are subject to wagering requirements before any withdrawal can be requested.
  • We reserve the right to modify, suspend, or withdraw any promotion at our discretion.
  • Bonuses may not be combined unless explicitly stated otherwise in the promotional terms.
  • Any attempt to abuse our bonus system may result in immediate account closure and forfeiture of winnings.
  • Free spins and bonus funds expire within the timeframe specified in each individual promotion.

6. Deposits, Withdrawals, and Payment Terms

At CrocoSlots Casino, we support a broad range of payment methods to ensure accessibility for all players. Our accepted deposit options include Visa, Mastercard, Maestro, Skrill, Neteller, ecoPayz, MiFinity, Jeton, CashtoCode, AstroPay, Neosurf, MuchBetter, Paysafecard, Interac, and many others. We also accept cryptocurrency deposits including BTC, ETH, USDT, LTC, XRP, DOGE, BNB, ADA, TRX, and BCH.

  • Our minimum deposit amount is €20.
  • Our minimum withdrawal amount is €20.
  • Withdrawal limits are set at €2,500 per day, €5,000 per week, and €20,000 per month.
  • Winnings exceeding €20,000 will be paid out in monthly instalments.
  • Progressive jackpot wins are paid out in full regardless of the monthly limit.
  • All deposits must be wagered at least 3 times before a withdrawal request may be submitted.

We process withdrawal requests within 72 hours of approval. E-wallet and cryptocurrency cashouts are typically processed instantly, while bank transfers may take up to 3 business days. Diamond VIP members benefit from an enhanced daily profit cap of €100,000, compared to €50,000 for all other players.

7. Games and Software

Our CrocoSlots library features over 10,000 games from industry-leading providers including Evolution, Pragmatic Play, NetEnt, Microgaming, Playtech, Play'n GO, BGaming, Betsoft, ELK, Hacksaw, Nolimit City, Yggdrasil, Red Tiger, Quickspin, Push Gaming, and many others. We offer slots, jackpots, Bonus Buy games, Megaways titles, Instant Win games, live casino, crash games, blackjack, roulette, baccarat, video poker, scratch cards, and more. Our live casino is powered exclusively by Evolution.

We strive to ensure all games operate fairly and are regularly tested for integrity. However, we cannot guarantee uninterrupted access to all games at all times due to scheduled maintenance or third-party provider issues.

8. VIP Programme

Our CrocoSlots VIP Program is built around Croco Coins (CC) and features four loyalty tiers: Bronze, Silver, Gold, and Diamond. As you advance through each level, you unlock increasingly valuable rewards including a VIP booster ranging from 10% to 100%, level-up prizes worth up to $1,500, a dedicated personal VIP host, access to exclusive VIP tournaments, faster withdrawal processing, and daily cashback. We designed our loyalty programme to reward our most dedicated players with a premium experience tailored to their needs.

9. Responsible Gaming

We are deeply committed to promoting responsible gambling across all areas of our platform. We offer a range of self-management tools including deposit limits, session limits, loss limits, self-exclusion, and reality checks. If you feel that your gambling behaviour is becoming problematic, we strongly encourage you to make use of these tools or contact our support team at any time. We also recommend seeking support from independent organisations such as GamCare, BeGambleAware, or Gamblers Anonymous.

10. Intellectual Property

All content on our website, including logos, graphics, software, text, and game assets, is the exclusive property of CrocoSlots or its respective licensors. You may not reproduce, distribute, modify, or use any of our content for commercial purposes without our prior written consent. Unauthorised use of our intellectual property may result in legal action.

11. Limitation of Liability

We provide our services on an "as is" basis and make no warranties, express or implied, regarding the uninterrupted or error-free operation of our platform. To the fullest extent permitted by applicable law, we shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services. Our total liability to you in any circumstances shall not exceed the amount deposited by you in the thirty days preceding the relevant claim.

12. Amendments to These Terms

We reserve the right to update or amend these Terms and Conditions at any time. When we make material changes, we will notify you via email or by posting a prominent notice on our website. Your continued use of our services following any such changes constitutes your acceptance of the revised terms. We recommend checking this page periodically to stay informed of any updates.

13. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws applicable under our licence issued by the Tobique Gaming Commission. Any disputes arising out of or in connection with these terms that cannot be resolved informally will be referred to the appropriate regulatory or arbitration body as specified under our licensing framework. For all queries or concerns, please contact us at support@crocoslots.com.

Content updated: July 23, 2026